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FAQs
Where are you based?
I am based in Melbourne, Australia :)
How long will it take to process my order?
I aim to process all orders within 1 business day of placement.
Can I cancel my order?
You can cancel your order provided it has not been processed yet.
Be sure to contact me as soon as possible, as orders are processed quickly.
Where is my order?
Please see the delivery page for delivery time estimates.
If your order is outside of the maximum delivery time estimate and has still not arrived, please contact me so I can look into it.
How long will it take for my order to arrive?
Please see the delivery page for delivery time estimates.
I've entered the wrong shipping address
I only ship to the address listed when you placed your order.
If you have used the wrong address, please contact me as soon as possible. If your order has not yet been fulfilled I may be able to update your address.
Unfortunately, if your order has already been fulfilled, it is outside of my control.